Reading Time: 8 minutes I’m sure you’ve come across plenty of difficult clients – it’s a given if you’ve worked in clinical practice in the past few years. Or perhaps as a practice owner or manager, you have some difficult employees. Maybe you have… Continue Reading →
Reading Time: 9 minutes Trust. We have great difficulty in describing what trust is because it is just too big, complex and vague to understand – breaking it down into smaller parts makes it much more comprehensible. We often lack the skills or language… Continue Reading →
Reading Time: 9 minutes This article discusses the importance of trust in the workplace, in particular the veterinary profession, and summaries examples of anti-trust.
Reading Time: 10 minutes At the recent London Vet Show, it was clear there is an overwhelming negativity in the profession regarding recruitment and retainment in particular, and that somehow because of this the profession is broken. How did we get here? What can… Continue Reading →
Reading Time: 3 minutes Stories have great power but none so much as the ones we tell ourselves about a situation…