Ruminations on a veterinary theme: chewing the cud

Category Leadership

Difficult People – they are everywhere!

Reading Time: 8 minutes I’m sure you’ve come across plenty of difficult clients – it’s a given if you’ve worked in clinical practice in the past few years. Or perhaps as a practice owner or manager, you have some difficult employees. Maybe you have… Continue Reading →

Trust Part 2 – How to create and build trust

Reading Time: 9 minutes Trust. We have great difficulty in describing what trust is because it is just too big, complex and vague to understand – breaking it down into smaller parts makes it much more comprehensible. We often lack the skills or language… Continue Reading →

Trust in the Workplace – Part 1

Reading Time: 9 minutes This article discusses the importance of trust in the workplace, in particular the veterinary profession, and summaries examples of anti-trust.

Should leaders show emotion?

Reading Time: 2 minutes A recent remark made to me by a leader got me thinking; should leaders show emotion or does it impact negatively on their message? The example given to me was of the BVA President last year, Daniella Dos Santos, and… Continue Reading →

Perspective and Stories

Reading Time: 3 minutes Stories have great power but none so much as the ones we tell ourselves about a situation…

Defensive Medicine – A Symptom of Fear

Reading Time: 13 minutes I feel that one of the reasons why many are disillusioned with their veterinary career and thereby fuelling the negativity currently pervading the profession and increasing retention issues, is the constant background fear of a complaint being made to the… Continue Reading →

Keep that new employee and set them up for success!

Reading Time: 8 minutes “Eight months of advertising, three months’ notice period, thousands paid to the recruitment agent, hours spent on phone calls with no-hopers and finally, finally, we’ve got a new vet starting! Right… Job done, let me know in six months if… Continue Reading →

Recruitment crisis – why some practices don’t have a problem

Reading Time: 4 minutes How about if I tell you about how you can improve your chances of recruiting even before you start the process? Too good to be true? Read on and I will explain. Recruitment has never been harder, even being labelled… Continue Reading →

Managing Millennials & Our People : Part Two

Reading Time: 3 minutes In my last post I introduced the idea that actually Millennials really aren’t that different to the rest of ‘us’ and the whole of society is changing, the younger generations are just at the forefront of this change. Plus having… Continue Reading →

What happens right before an employee leaves? Walking to the line.

Reading Time: 3 minutes Vets don’t generally leave jobs because someone offered them more money or the recruitment agents managed to convince them that another job would be better with a few lines in an ad. Generally, what happens is they had already made… Continue Reading →

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